Frequently asked questions

Clear answers about Lista CRM in the UAE

See how Lista CRM supports agents, teams and brokerages. If your question is not covered here, book a demo and talk to our team.

How do I get started?

Book a demo with the Lista CRM team. We will review your company structure, users, lead sources and the modules you need, then confirm the onboarding path available for your UAE account.

Pricing depends on the number of users, your company structure and the modules you enable. Contact the team for a package that fits your needs.

Mobile access is part of the product roadmap. During the demo the team will show what is supported today and what is available for your account.

You can create property records manually. Connected property data may be available where there is a supported provider, a data feed and an approved account entitlement. Availability is confirmed during onboarding.

Integration availability changes with the product release and commercial approval. Ask the team to confirm the live connection list. Please do not assume Lista CRM is officially connected to the Dubai Land Department, Trakheesi, Madhmoun, the Abu Dhabi Real Estate Centre, Bayut, Property Finder or Dubizzle until an integration is confirmed in writing.

Yes. Your existing contact and lead data can be reviewed and imported into Lista CRM. The onboarding team confirms the supported file format, the field mapping and any data cleanup needed before the move.

Lista CRM uses rule-based scoring. Available signals such as profile details, activity and engagement history can place a lead in an interest level according to the rules you configure. This feature is not an AI prediction of whether a deal will close.

Create or update the deal, enter the property and the transaction value, then record the company and agent commission shares. The fields and calculations available vary with your workspace setup.

Users can create tasks, reminders and events linked to leads, contacts or deals. Permissions decide who can assign work or see team activity. Supported calendar connections depend on the integrations enabled for the account.

Link the lead to the relevant property record, then connect both to a deal once the opportunity qualifies. Calls, notes, meetings, tasks and follow-ups can all stay attached to the same records.

Microsite availability depends on the selected package. Where enabled, an agent or team can use a ready-made template, add approved content and connect enquiry forms to Lista CRM. The current product does not include a drag-and-drop page builder.

Lista CRM may support email, SMS, Facebook and Instagram depending on the integrations enabled for your account. The customer remains responsible for legal consent, opt-outs, advertising permits and platform rules.

Lista CRM uses administrative, technical and organisational measures designed to protect customer data. Ask the team for the current security documentation, hosting information and approved compliance statements.

Use the Contact Us form or the in-product support options. The team helps with onboarding, product questions and technical issues under the support terms included in your package.

Cancellations, renewals, upgrades, downgrades and add-ons follow the order form and the subscription terms agreed for your account. The sales team should explain these terms before purchase.

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